VIP Private Consultation
One-to-one style consultation and a personalised premium optical experience, reserved for our local and international guests.
SERVICES
More Than Eyewear
From style consultation to lens solutions, from frame adjustment to after-sales care, we are beside you at every step a pair of glasses needs throughout its life. All under one roof, with personal attention.
Service Under Three Main Headings
At Prime EM Optik, service does not end where the sale begins. From finding the model that suits you to the right lens solution, from adjusting your frame to your face to its care years later, the whole process is handled as one.
With the Emrah & Natalie Küçük signature.
Premium Sunglasses
Premium and exclusive collections, carefully selected from the world’s finest brands to complete your style.
Optical Eyewear and Vision Solutions
Premium optical frames, bespoke lens solutions and professional vision support that fits into your daily life.
SCOPE OF SERVICE
What Awaits You in the Boutique?
Everything we offer from the moment you walk through the door to the day you collect your glasses. None of it is an optional extra; it is all part of our standard approach.
Personal Style Consultation
We begin by listening: your features, your skin tone, your profession and the rhythm of your daily life. Then we narrow things down by trying suitable shapes together. The aim is not the most expensive model, but the right one.
Lens and Vision Solutions
The lens type that suits your prescription, your habits and the shape of your frame is planned together with thickness, coating and filter options. We explain what each option actually does, in plain language.
Frame Adjustment and Fit
The right frame is comfortable when it is adjusted correctly. Nose pads, temple angle and the curve behind the ear are each adjusted so that your glasses sit perfectly. This continues free of charge after collection.
Sunglasses Consultation
The hours you spend under the Mediterranean sun, your driving habits and your relationship with the sea determine the right lens tint and whether you need polarisation. Prescription sunglasses are planned within the same scope.
Multilingual Guest Service
With support in Turkish, English, German and Russian, we offer a shopping experience in which guests visiting the region on holiday can also communicate comfortably in their own language.
After-Sales Care
Ultrasonic cleaning, checks on screws and hinges, and re-doing adjustments that have loosened. We recommend regular checks so you can wear your glasses as you did on the first day.
THE PROCESS
We Move Forward in Five Steps
01
Appointment and Initial Talk
We learn what you need by WhatsApp or phone, and set aside suitable models before your visit.
02
Vision Assessment
We review your current prescription and, if needed, refer you for an up-to-date measurement. We note down how you use your glasses.
03
Frame Selection
We try shapes that suit your features together. You compare with photos and take your decision without being rushed.
04
Lens and Coating Plan
The lens thickness, filter and coating options suited to your chosen frame and prescription are finalised. The collection date is confirmed from the outset.
05
Collection and Beyond
A final adjustment is made at collection, and we explain wear and care. Our door is always open for later adjustments and checks.
LENSES AND TECHNOLOGY
Lens Solutions to Match Your Needs
Not every lens suits everyone. Your prescription, how long you wear your glasses and your daily routine determine the right solution; we explain the options without burying them in technical terms.
SINGLE VISION
Single Vision Lenses
One prescription, for near or for distance. With thinner options for higher prescriptions, for a lighter and more elegant result.
MULTIFOCAL
Progressive Lenses
Near, intermediate and distance in a single pair. Options offering a wide field of view, plus guidance on the adaptation period.
SCREEN AND OFFICE
Blue Light Filters
Coatings that help reduce eye strain over long screen hours, and lenses optimised for office distances.
SUN AND DRIVING
Polarised and Photochromic
Polarised lenses that cut reflections from water and asphalt; photochromic options that darken with the light. Prescription sunglasses are also possible.
COATINGS
Anti-Reflective, Scratch, Smudge-Resistant
They reduce glare when driving at night, make cleaning easier and extend the working life of the lens.
CHILDREN AND TEENS
Durable Solutions
Impact-resistant lens materials and flexible frames; light combinations designed for active wear.
Lens and coating options vary according to your prescription, the shape of the frame you choose and brand availability. For precise information and lead times, we recommend a one-to-one conversation in the boutique.
AFTER-SALES
We Are Still Beside You After Collection
Our relationship does not end on the day we hand over your glasses. You do not need an appointment for the services below; we look after you whenever you drop in.
Frame adjustment and fit correction
Ultrasonic cleaning and general care
Replacing screws, hinges and nose pads
Condition checks on lenses and frame
Supply of spare parts and accessories
Advice on new lenses when your prescription changes
“A good pair of glasses is not good on the day it is bought; it is good when it is still comfortable to wear a year later.”
Emrah & Natalie Küçük
FREQUENTLY ASKED
About Our Services
Can I come without an appointment?
Of course you can. However, if you would like one-to-one style consultation and a calm setting in which to try things on, we recommend booking; that way we look after you within a time slot reserved for you.
How long will my glasses take?
The time depends on the lens type you choose and your prescription. Standard solutions are usually ready within a few working days; special coatings or high prescriptions can take longer. We confirm the exact date when you place the order.
Do you serve guests visiting from abroad?
Yes. We offer support in Turkish, English, German and Russian. If your holiday time is limited, tell us at the outset and we will plan the process accordingly.
Can I come with my existing prescription?
Certainly. If you arrive with a current prescription, we can move straight to choosing a frame and lenses. If your prescription is old, or you sense a change in your vision, we will refer you for an up-to-date measurement.
Are adjustments and care chargeable?
For glasses purchased from us, our adjustment, cleaning and general check service continues. Where a part needs replacing, we always inform you first.
LET’S BEGIN
Tell Us What You Need and We’ll Plan the Rest
A few sentences about your prescription, your habits and your taste are enough. We prepare suitable frame and lens options in advance so you don’t lose time during your visit.